Intelligent Spas' Spa Operating Procedures, Policies & Forms Manuals
aim to assist spa businesses raise service standards, improve
customer satisfaction, create and maintain spa ambience, implement
employee training and reduce costs associated with waste and
Receive a 20% discount when you purchase the 'package' of 4
comprehensive SOP Manuals:
Interaction & Services Standards
Spa Human Resources Manual
Spa Employee Handbook Manual
House keeping & Spa Presentation Manual
Need to Improve
a Problem Area
- You may purchase the SOP
Manuals individually to help you solve a problem area within the spa:
Salon/Boutique Spa Operations Manual
publication is simply a shorter version of Intelligent Spas' popular
"Spa Operating Procedures, Policies & Forms Manuals" listed above, which
is ideal for salons and small/boutique spas which seek a competitive
point of difference, more efficient operations and a higher profit
A relevant selection of SOPs are included for smaller businesses
which do not offer, for example, public areas such as changing rooms,
plunge pools, jacuzzis, relaxations rooms, etc, but still want to
achieve high quality service and standards.
More About the SOP Manuals
Intelligent Spas' manuals are very comprehensive and provide an instant
solution, effectively saving spa facilities tens of thousands of dollars compared
to paying consulting fees or spending senior employees' time trying to produce the
manuals from the beginning.
from business efficiency and minimal wastage as all staff follow consistent, world-class
Reduced training costs
and time taken to have new staff operational.
Takes pressure off owners and senior
staff as employees may refer to documented policies and procedures rather than taking
time away from their colleagues.
An instant collection
of professionally formatted and topic-focused manuals, requiring minimal customisation,
saving months of your own development time.
satisfaction and repeat visitation through the establishment/improvement and maintenance
of consistent operations and professional service standards.
A solid foundation for expanding or franchising the spa brand.
A valuable asset required for selling the business.
This latest series of manuals was developed with feedback from
45 clients who purchased our original Spa Policies &
Your brand name and identify (logo, brand colours and fonts)
may be easily applied to the professional format
via place-markers located in the manuals
Your brand name and identify (logo, brand colours and fonts) may
be easily applied to the professional format via place-markers
located in the manuals.
checklists, scripts and samples to complete your manual.
An editable file
format allowing easy customisation of unique requirements (Site, Enterprise and
maps illustrating the flow of policy and procedure items, ideal for using as a visual
tool in training sessions.
Critical spa policy
items describing spa rules, standards and strategies specific to internal management
requirements, behaviour expected from employees, terms and conditions for clients
and actions to be taken in certain situations.
procedure items outlining the sequence of tasks required to conduct specific activities
incorporating logistical efficiencies, operational and technical methodologies,
service and quality standards and reporting structures and requirements.
An introductory "How
to Use This Manual" section explaining tips for file management, adding your brand
identity, customising the manual contents, resetting the automated numbering system
and additional formatting options.
Tables recording version
control, responsible position and department, prerequisite, post requisite and supporting
items, and the main objective of the item.
Value for Money
The Spa Operating Procedures Package saves you 20% off the
standard prices of buying the four manuals individually.
The four manuals collectively incorporate 400 pages of intelligent
content plus additional blank templates and supporting information.
4,000 productive hours of work at just 25 cents per hour - why would you pay a
consultant's or therapist's hourly rate for them to develop the
manuals for you?
Our volume of global distribution enables the retail price per
manual to be very cost effective.
to visit our Online Store to purchase and download the
The manuals are also available in Traditional Chinese and Thai.
Not what you are looking for?
Click here to contact Intelligent Spas
to advise other topics of interest.